We’d love to hear from you!
For questions about your order, sizing, shipping, returns or anything else, please get in touch with us:
caicollectivenz@gmail.com
Our customer care hours are Monday to Friday, 9am–5pm NZST, excluding New Zealand public holidays. We aim to respond within 1–2 business days, although response times may be slightly longer during launches and other busy periods.
If your enquiry relates to an existing order, please include your full name and order number so we can assist you as quickly as possible.
You can also connect with us on Instagram at @cai.collective for order-related enquiries, email is always the best way to reach us.
Thank you for supporting CAI!
CAI
Aotearoa, New Zealand